Support & FAQ
Need help? Our team is here for you.
Contact us
- In-app chat: log in to Ludo Room and open Profile > Support 24x7.
- Email: [email protected]
Frequently Asked Questions
What is Ludo Room?
Ludo Room is an online ludo game website where you can play Quick Ludo, Classic Ludo and Timer Ludo right in your mobile or computer browser. There is nothing to install.
How often can I play a free match?
You can play your first free match straight away. After that a 5 minute timer starts. After your second free match the timer becomes 30 minutes. When the timer ends you can play a free match again.
What do I get for winning a free match?
Winning a free (₹0 entry) match gives you a ₹2 reward in every game mode.
How do I create an account?
Open the home page, go to the Register tab and enter your 10 digit mobile number, your name and a password. Your account is ready as soon as you register.
I forgot my password. What should I do?
Send your registered mobile number to us in the in-app Support chat. Our team will help you reset the password.
My deposit or payment is pending. What should I do?
After you submit a payment, an admin approves it. The status updates shortly. If it takes long, message Support with your UTR number.
What if I get disconnected in the middle of a game?
The game does not stop and the timer keeps running. As soon as your internet is back you can resume the same match.
How do I talk to Support?
In the app tap Profile > Support 24x7 to chat, or write to the email address given on this page.